If you can't access the game, please email support at support will help you as soon as possible. Make sure you are connected to your Google+ account, so your old village will get linked to it.Android It is recommended that you DO NOT pass Town Hall level 4 on the new village, as this may cause problems in the recovery procedure! Support may take up to 2-4 weeks to reply. Date and time of your last playing session on the lost village:.Name of the clan your lost village is part of:.The following information will be required: Provide all the details of your problem and village. If you have emailed them directly you must include the details of the new village as well! If you can't access the game, or don't have an e-mail set up on your device, you can directly e-mail them at support will help you as soon as possible. IOS It is recommended that you DO NOT pass Town Hall level 4 on the new village, as this may cause problems in the recovery procedure! They are provided without warranty or guarantee of any kind, and problems using these instructions should be directed to Supercell at do not post in the comments section, we are not Supercell. Note that it is not a guarantee, but if you follow the steps below there is a good chance that your village may be recoverable.ĭisclaimer: Neither the administrators of this wiki nor FANDOM itself are in any way affiliated with Apple, Google or Supercell and cannot be held responsible if you are unable to recover your village using these instructions. If you have lost your village somehow and it was not linked to Game Center (for iOS users) or Google+ (for Android users), this guide may help you in recovering that village.

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